Your Name
First Name
Last Name
Your Email
We'd love to know how you first heard about Sue Pryke Studio
*
Please select where you first heard about us
Instagram
Facebook
Pinterest
Email newsletter
Google or other search engine
Via a retailer
At a festival or trade show
Word of mouth
Great Pottery Throwdown
Other
When you've purchased an item from us, whether in person or online, did you buy something for yourself or did you purchase a gift for someone else?
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Please tick all that apply
I purchased something for myself
I purchased something as a gift
I have bought both for myself, and for gifts
Which other shops and retailers do you look at when you are thinking of purchasing homewares?
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Please add any shops or websites you browse or shop for homewares from
Which brands do you most admire (whether homeware brands or not)?
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This could be because of their style, their values, the quality of the products they produce
Do you follow us on Instagram or Facebook?
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Yes
No
I use other social media channels
I don't tend to use social media
We'd like to find out more about what you think about packaging. When you receive an item from us, or from other retailers, do you prefer:
*
Please tick all that apply
The item(s) to be wrapped in recycled materials / pre-used paper being given a second life
The item(s) to be wrapped in branded (environmentally friendly) packing paper
The item(s) to be packaged in individual branded boxes, so they can be gifted
If you do shop for gifts from us, would you be interested in an amazing gift wrap service, with high quality branded packaging and trimmings?
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Yes, this would be of help
No, I prefer to wrap items myself
I don't tend to buy gift items from you
N/A
We'd now like you to think about the colours of porcelain we produce. Please tick all the colours you are aware we stock:
*
Please tick all that apply
Milk white
Dove grey
Charcoal (black)
Rose pink
Barely pink
Teal
Duck egg blue
Jasper blue
Mint green
Primrose yellow
Yellow
When you are shopping for ceramics, what are the colours that you tend to shop for?
*
Please tick all that apply
Milk white
Dove grey
Charcoal (black)
Rose pink
Barely pink
Teal
Duck egg blue
Jasper blue
Mint green
Primrose yellow
Yellow
Other colours that you don't stock
Are there any other colours that you would like us to stock?
If the colours you'd like added to our range are specific to any products, please also add this information
Is it important to you to know about how our products are made, the methods we use and the people involved in handmaking your items?
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Yes, this is important to me
No, it's not necessary for me to know this information before purchasing
Neither
Please could you now think about our newsletter emails. Could you tell us how you feel about the frequency of these newsletters:
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Please select one
The number of emails you send is about right
I feel you send too many emails
I would be happy to receive more emails
I don't see or receive your emails
Other
As a loyal and frequent customer, would you be interested in a special additional quarterly newsletter containing behind-the-scenes studio information and notes from Sue?
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Yes, a dedicated VIP email would be of interest to me
No, I don't feel the need for an additional email newsletter
Please could you now think about the range of ceramics we make. Are there any products that we don't yet make which you would like to see in our product range?
Please note any items that you'd ideally like to buy from Sue Pryke
We produce a wide range of mugs and cups and would love to know what you think of them. Please tick all those which you would or do use most / those you prefer.
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Please tick all that apply
Mr & Mrs Mug
Mr & Mrs Latte Mug
Mr & Mrs Coffee Cup
Mr & Mrs Tea Cup
Tulip Tea Cup
Stratford Tea Cup
As someone is familiar with our brand, how often do you like to see new products or new collections launched?
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Every month
Seasonally
Annually
Whenever they are available
N/A
Have you ever visited our website to make a purchase and found what you wanted was out of stock?
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Yes
No
If you have found items to be out of stock, would a re-stock notification (where you are sent an email informing you when an item has come back into stock) be of help?
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Yes, I would find this useful
No, I don't feel this would be needed
N/A
As a VIP customer, would you be interested in a bespoke referral code you can send to your friends and family to give them 5% off their first shop with us?
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Yes, I feel my family and friends would be interested in this and I'd like to pass a code on
No, I don't have use for a referral code
Would you be interested in exclusive in-person shopping events at our Northamptonshire studio, just for our VIPs?
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Yes, I'd love these kind of select events
No, I prefer to shop online and/or am unable to travel to the studio in person
N/A
We're also keen to find out if there's anything else you think we could be doing better. This could be to do with how we communicate with you, that you'd like to see us stocked in a particular retailer, perhaps you have a restaurant you would like us to work with. If you have any comments at all, please feel free to note them down.
Thank you for your comments and insight, they are much appreciated!
As a special thank you for our focus group members, please enjoy 15% off any order you place until the 31st October.
Just use the code FOCUSGROUP15 at the checkout to claim your discount. You are also most welcome to pass the discount code onto friends and family.
With love, Sue x